The Denver Broncos have revitalized the fan experience at Empower Field at Mile High, achieving their highest customer satisfaction scores since their 2015 Super Bowl victory. This success stems from a $100 million investment in stadium enhancements, including expanded food options and upgraded video boards. Innovative game-day traditions, such as synchronized crowd chants amplified by lighting and graphics, have further energized the atmosphere. These efforts, coupled with the team’s first playoff appearance in nine years, have elevated the Broncos to fifth in the NFL for overall game-day experience satisfaction. Notably, there’s been a 30% decrease in non-Broncos fans attending games, indicating a stronger home-field advantage.
